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To build a better shopping cart, Bemis followed a path of human-centered design that began with independently moderated focus groups with both shoppers and executives. What we learned guided our design choices that helped us create a shopping experience that customers truly enjoy.
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To stand out and be successful, a store has to be a destination - a place where your guests want to visit and want to stay. The in-store experience now includes restaurants, coffee bars, classes, and community spaces. Do your carts match the brand image and experience you are trying to build, or do the same old carts just not fit in anymore?
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Everyone has used (and been frustrated by) a cart that rattled like an old jalopy with at least one crooked wheel... That cart wasn't a Bemis cart. Our carts use an advanced polymer frame that will always stay aligned. This means wheels always run true, don't wobble and make less noise. It also means less wear and fewer replacements.
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Customer Experience
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