Self-Checkouts are becoming more and more appealing and popular, whether it is because the customer wants to avoid long lines, avoid contact with a cashier, or to be more strategic with bagging their items it is becoming a popular add-on to stores everywhere. With the added convenience for the customer of having self-checkout, comes the added obstacle of engaging with the customer. The store loses the ability to ask the customer “Did you find everything you were looking for today?” which creates an opportunity for the customer to give feedback. Self-checkouts do offer digital questions similar to, “Were you greeted when entering the store today?”, but because it is on a digital device, the customer may not be as inclined to answer.
Eliminating certain points of contact with customers makes it even more important for stores to go above and beyond in other ways to ensure their customers will return. Keeping the store restocked, clean, and functioning properly are major ways to up store loyalty. Bemis Retail Solution’s Shopping Carts are the perfect addition to any store to increase store loyalty. With their superior quietness, sleek frame, and built-in features, Bemis Shopping Carts are made to add value to every location.
With the ever-changing environment of grocery stores, it is important to keep the customer’s experience as a top priority because without loyal customers, the location will suffer. Bemis shopping carts offer the quietness that creates a calm environment, but these shopping carts can also be completely disassembled which allows store owners to replace just the part that is needing attention instead of replacing the entire shopping cart. Pairing the modular design, with the high-quality material makes Bemis Retail Solution’s Shopping Carts more environmentally friendly and allows less carts to be out-of-service making customers and store owners happy.
Self-checkout and the constant evolution of store environments becoming more widespread, is making other aspects of the store more important to impress customers. Now more than ever it is important to have the shelves restocked properly, to keep the store clean, and ensure an enjoyable shopping experience for the customer. Bemis Retail Solutions is here to assist in making your location the best it can be to keep those loyal customers around.