I often find myself getting a little anxious in a grocery store, especially if it’s crowded, and doubly so if there are samples, Girl Scout cookies, newspaper subscriptions, or credit cards being hawked by vendors. The combined noise of shoppers, store personnel, music, public address, and rattling metal carts can put me on edge and makes me want to get out of the store as fast as I can. (I like to shop very late at night if I can because I know that it will likely be quieter and less crowded.)
If you’re offering more bulk or packaging free items, more of your shoppers won’t be bagging them: Make sure you offer shopping carts that are rust free…especially if you are on the coast. It’s common for customers to use the child seat on a cart as a “fresh basket.” This is one of the most rust prone areas on a metal cart.