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BEMIS RETAIL SOLUTIONS
  • Home
  • What's Better?
    • Improved Customer Experience
    • Reduced Maintenance
    • Sustainability
  • Products
    • Carts and Baskets >
      • Full Size Cart
      • Convenience Cart
      • Vertical Transport Carts
      • Hand Baskets
      • Features
      • Quote Request Form
    • Wireless Tracking
    • Prepaid Maintenance
    • Testing and Durability
    • Branding
  • Blog
  • FAQ
  • COVID-19
  • About/Contact Us

Monitor Store Traffic - With your Carts

7/7/2020

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What if your carts could tell you how long someone shopped? At Bemis, we are frequently asked what the appropriate cart size mixture should be for a store: With our CartTrac solution, you can tailor your fleet to exactly match what your customers prefer to shop with. The picture below is a report screenshot from a Bemis CartTrac test site. Not only does this tell you how long someone shopped – you can see what size of cart they chose to shop with. At this store, customers actually spent more time shopping with a smaller sized cart than they did with a large one. 
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Pre-COVID, many stores were shifting towards more food service and inside-the-store dining options. Stores that featured multiple points of sale like this don’t capture the total customer value by focusing on the basket size at checkout: What if they bought a coffee? Juice? Maybe a slice of pizza while they shopped? The more time they spend in the store, the more they are exposed too these options – sales that don’t show up at the register.

We’ll eventually return to some semblance of in-store dining nationwide but until we get there, shopping time in your stores during COVID is important for a whole different reason: We want to reduce loitering and browsing and make sure customers are getting in and out quickly. Our CartTrac solution can help with this as well.
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The dashboard of the tracking software can show you an active number of carts inside a store and a median time for how long they’ve been in there. You can even take this a step further and setup indoor zones for certain areas of your store to get a detailed picture of the customer journey inside your store. Stay tuned for our next blog article that will feature some results from one of our customer journey tracking sites.
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Learn More About CartTrac
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An End to Cart Theft?

6/16/2020

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Scrap yards, random apartment buildings, rivers, the side of highways…stray shopping cart turn up everywhere. Some even find their way onto containers and are shipped overseas. No matter what happens, cart theft is a significant cost for many retailers to recover or replace these stolen carts. But…what if you didn’t have to look? What if you could always know where your carts were?

At Bemis, we’re committed to helping retailers solve their biggest cart challenges. We’ve realized that our carts can uniquely help address the problem of cart theft: For over a year we’ve been developing and testing various technology solutions to track shopping carts anywhere outdoors.

Bemis carts are ideally suited for this because they use a modular, polymer design. The modular design allows tracking devices to be installed INSIDE the cart, away from view and protected from the elements. This also allows the tracking device to be easily retrofitted. The all-polymer construction of Bemis carts also leads to less radio wave interference.

Our CartTrac system can be used to enable easy and efficient cart retrieval: When a cart leaves your property, an alert can be sent via email containing the cart’s location on a map. Your cart retrieval (whether it’s in-house or an outside company) can than easily retrieve the cart without looking and searching. 

One retailer went a step further and used this system to determine WHO was actually taking their carts. Many of their stolen carts consistently went to the same location and followed a similar path to get there. Using this information, they were able to work with local officials and put a permanent end to this form of cart loss.
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Do you have stores that struggle with shopping cart theft? Our CartTrac solution can be easily deployed with no installation in many cases.

You might be surprised to find out what is actually happening to your stolen carts.
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What Makes a Cart "Clean"?

4/22/2020

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We’ve seen some incredible changes in grocery over the last 2 months. Store sanitation and the safety of customers and employees has become more important than ever: Plexiglass barriers, something no retailer ever thought it would need to investigate, have been installed at hundreds of store locations. Many stores also have several employees exclusively cleaning shopping carts. If we’ve learned anything as a result of COVID-19, it’s that customer and employee expectations for sanitation and cleanliness are more important than ever.

Which brings us to the picture in this article…This is an active cart at an open store. This may have been tolerated before COVID-19 by customers, but moving forward – it’s unlikely having this type of cart in your store will be well-received by customers.

The unsightly appearance aside, rust is a haven for bacteria growth (COVID-19 is a viral infection not bacterial but you don’t want either of these living on your carts). The message about store cleanliness you are trying to send with plexiglass barriers and floor markings will easily get lost on your customers if they have no choice but to use a rusty cart. Store employees also have to retrieve these from parking lots, which means they are frequently touching and handling areas of the cart besides the handles.

Bemis carts will never rust. The increased surface area on our carts can collect more dirt and dust, but that can be easily cleaned (as opposed to rust). In fact, Bemis handles were specifically designed without store logos and snap on grips to make them easier to clean. Our carts also use advanced material formulations that allow them to sit in the sun without fading and cracking.

Grocery stores are on the frontlines of COVID-19 along with our healthcare professionals: The medical industry has used various types of plastic materials to make hospitals and their equipment more sanitary and easier to clean. Shopping carts are the one piece of equipment you can count on customers using in your store – at Bemis we’ve made a cart that’s ideal for providing your customers a more sanitary and safer experience.
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If you are a retailer that struggles with rusty carts, now is the perfect time to upgrade and send a message to your customers that sanitation and cleanliness are a priority for your stores.
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Visit Our COVID Resources Page
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  • Home
  • What's Better?
    • Improved Customer Experience
    • Reduced Maintenance
    • Sustainability
  • Products
    • Carts and Baskets >
      • Full Size Cart
      • Convenience Cart
      • Vertical Transport Carts
      • Hand Baskets
      • Features
      • Quote Request Form
    • Wireless Tracking
    • Prepaid Maintenance
    • Testing and Durability
    • Branding
  • Blog
  • FAQ
  • COVID-19
  • About/Contact Us